Welcome to SolarTidy San Diego. These terms and conditions outline the rules and regulations for the use of our solar panel cleaning services. By booking a service with us, you agree to comply with and be bound by the following terms and conditions.
1. Pricing
1.1 Standard Pricing
Our pricing for solar panel cleaning services is as follows:
- Up to 10 panels: $145
- 11 to 17 panels: $165
- 18 to 25 panels: $185
- 26 to 35 panels: $210
- 36 to 43 panels: $235
- 43 to 60 panels: $250
- 61 to 72 panels: $275
- 73 to 99 panels: $325
- 110+ panels: Quote required
1.2 Custom Quotes
For systems with more than 110 panels or unique conditions, we provide custom quotes. An on-site assessment may be necessary to evaluate specific factors affecting the cleaning process.
2. Factors Affecting Pricing
2.1 Roof Pitch
Steep roofs pose a higher risk and require more effort to ensure the safety of our cleaning professionals. This can increase the overall cost of the service.
2.2 Roof Condition
The presence of dirt, wet or dry algae, or other debris on the roof can make the surface slippery and hazardous. Cleaning such roofs requires more time and specialized techniques, which may affect the price.
2.3 Bee Pollen
Bee pollen can adhere strongly to solar panels, making them more challenging to clean. This can extend the duration of the cleaning process and impact the final cost.
3. Service Agreement
3.1 Scheduling
All services must be scheduled in advance. We strive to accommodate your preferred date and time, but availability may vary.
3.2 Cancellations and Rescheduling
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled service may be subject to a cancellation fee.
4. Safety and Access
4.1 Accessibility
Customers must ensure that there is clear access to the solar panels. If there are any obstructions or safety hazards, please inform us in advance.
4.2 Water Sources
Our cleaning process may require access to water sources. Please ensure that water sources are available and accessible.
5. Liability
5.1 Damage
While we take utmost care in cleaning your solar panels, we are not liable for any pre-existing damage or issues that may be exacerbated during the cleaning process.
5.2 Safety
Our team is trained to handle all safety measures. However, we are not responsible for any injuries or accidents caused by unsafe conditions on the property that were not disclosed beforehand.
6. Satisfaction Guarantee
We strive to provide the highest quality service. If you are not satisfied with our cleaning, please contact us within 24 hours, and we will address your concerns promptly.
7. Contact Us
If you have any questions about these terms and conditions, please contact us:
- Email: info@solartidysandiego.com
- Phone: 760-683-8384
- Website: solartidysandiego.com